The new award scheme is run by the Premier League Association and tourism board VisitEngland, and while Liverpool, Fulham and Manchester City picked up awards, the Gunners took top honours for their superior service provided at the Emirates stadium.
Premier League clubs have been monitored for customer service over the past two seasons and a panel of industry experts voted Arsenal the club of the year.
All 20 clubs were judged across eight areas including ticketing, stewarding, catering, toilets and the club shop. The judges stated about Arsenal:
Their staff at every level from stewards to catering and cleaners to retail were very impressive. They clea...